Worst customer assistance and delivery workforce. I bought couches and experienced quite a few concerns with shipping and delivery. I last but not least acquired my couches a month later and they wished to give me a present card for $75 dollars that I would wish to utilize to buy additional goods. They can be very unprofessional And that i will never buy from this or any Bobs once again!
Don't receive the Goof Evidence. It's a whole rip-off. Bob's refers you into the insurance company then they weasle their way out of not fixing your concern. Cheap quality household furniture and lying salespeople. I won't ever shop there all over again.
You should purchase individual home furniture pieces to decorate your present home furnishings or buy a matching five-piece set with a mattress, dresser and mirror, upper body, and nightstand. A lot of beds have handy functions for instance designed-in USB ports and LED lights in the headboards.
The store sales was terrific nevertheless, the issue is their delivery system. Whilst there was an online tracker, it has not assisted make this really worth our time. They texted that they are going to get there in about 10 minutes...nonetheless nobody arrived. Once we adopted up with the Torrance store, the many Woman was stating that they may have shots to point out that they had been in front of my home. I questioned for a duplicate of the image and to no avail. See, the extremely essence of scheduling a delivery is to be certain that we have been there in your home.
I'm unfortunate to get to put in writing this review as Now we have bought thousands of $$$ home furniture from this company with no difficulty, before. Nevertheless, not too long ago we bought a big couch through the, weekly after offering it we discovered the segment held popping aside rather than lining up- so I named them all over again to come back out to fix. Then two months afterwards the electrical stopped focusing on the cellular phone charger Section of the couch. And, the recliners get the job done intermittently. The bottom of the sofa is all uneven far too plus the sectional pieces proceed to come out. I identified as customer support to come just take back this couch as it is actually Evidently defective and cheaply made. I was told that they might not acquire it back. BUYER BEWARE! Bob's Discounted will not likely acquire returns, even when the products is defective! I used over an hour or so over the cellular phone with Customer Provider and they mentioned they'd ship a person out to examine and find out what could be accomplished. I was instructed I might obtain a telephone simply call the working day ahead of our scheduled working day and become offered a two hour window when they would present up. They under no circumstances known as the day right before our appointment and didn't present up the day of our appointment.
Team, experts, and repair people linked to Bob's Price reduction are all fantastic. However, the quality of your home furniture is incredibly missing. I'm obtaining my Calvin black queen sleeper sofa replaced with the third time given that acquiring it less than two months back. The initial replacement was due to on the list of feet missing threads upon delivery, and this 2nd replacement is a result of the sofa frame breaking after the 1st use of the sleeper. It appears very wasteful to replace a complete couch for anything that could be quickly repaired or strengthened to an appropriate quality typical, but The very fact that they take care of The problem is often a welcome relief.
It's going to just take two weeks to receive it! Practically my Mother who depends on this chair as her most important piece of furniture is remaining ready extra just because this company has the even worse customer support i have at any time experienced. She could drop getting up and down a normal chair and this company could treatment considerably less! Conserve on your own the headache and You should do not buy home furniture in this article. Excuse me though i go out and purchase An additional $seven-hundred chair given that this company has no intentions of repairing the one we acquired from them!
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Nico Martin actually extra a ton of value to this practical experience and I'm quite grateful for him. I highly recommend requesting him for just about any thoughts or considerations you'll have. I also advise having Bobs "Goof Proof" to your home furnishings for a 5 yr warranty for just about jkt leather jackets any incidents affiliated with the furnishings (Assume it comes out to about $170 1-time price for our four piece sectional). If they can not clean/resolve it, they replace it without cost, no brainer for my part
It's possible cover the shipping and delivery fee or insurance? Not Bob's. They REFUSED to waive any shipping fees or consider any revenue off for our inconvenience. Almost nothing. After Significantly arguing, they agreed to offer us a loaner sofa IF we could pick up and fall it off on our have dime. So we must pay back several hundred Additional bucks to lease a U-Haul and acquire a loaner sofa because of their slip-up. Not to mention, it truly is literally DAYS ahead of Christmas. Just as if dwelling 5 weeks without a couch isn't really an inconvenience ample, my boyfriend's mom and dad were coming to town for the holidays and had to spend them sitting on the ground or the trunk We now have in the lounge. If it were being up to me, I would have demanded a refund and took my business somewhere else. I do the job in sales and I know This can be no strategy to do business. But, my boyfriend paid to the sofa and it has his coronary heart established on this one so it ought to be shipped today. We are going to see if it really will come (and if it is available in one particular piece). But I can say for certainty that I won't ever At any time do business with Bob's once again (or enable my boyfriend to) and may you'll want to Allow my relatives and buddies (and my fellow Yelpers) know precisely the same. Stay considerably far from this place. If Bob's might have at the very least agreed to cover/waive the $sixty shipping and delivery rate, I might have experienced a far better opinion of them. $sixty goes a long way in displaying you treatment about your customers. Nevertheless they did Nothing at all whatsoever to indicate their appreciation of our business and issue for our inconvenience. So congrats, Bobby - you might be $sixty richer, but I can promise the business you'll eliminate from us in the future and our several relatives and buddies will likely be A great deal over that $60 you bought to help keep.
Yet another prime request from shoppers is a whole new recliner. Bob's presents competitively priced recliners in both of those power recline and manual recline alternatives. They also supply various upholstery options like polyester material and a lot more high-class leather solutions in regular shade options.
The salesman explained to us when It will be at the store. After i called Bob's to examine the standing as I hadn't acquired a call from them, I had been informed a afterwards shipping/select-up day. To major it off, they instructed me that they'd signed paperwork with a special date. Conveniently, it's not the paperwork we gained and were not educated of a distinct date. For sure, I had them reverse the demand and will NEVER do business with these shysters once again!
This is often one of the most amazing situations to be an online home furnishings and home decor shopper. According to where you look, It can save you $100s for higher quality pieces that can fit even the most original style.
I referred to as Bob's and a nice man answered who then educated me that due to the fact I had moved since I purchased the home furniture (seemingly they haven't heard of a 1 calendar year lease) they might do Nothing at all for me!!!! Then I speak to a manager that's in no way understanding and borderline rude who just repeats "I am sorry, we won't do anything" over and over all over again. I won't ever acquire furnishings from in this article once again which can be a disgrace due to the fact till now I'd seriously loved it.